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Customer Service

Where Convenience Meets Success

Shipping

1. Processing Time

Orders are typically
processed within 7 business days (excluding weekends and holidays) after
payment confirmation or the next working day after your desired prep services (if
you choose). Please note that processing times may vary during peak seasons.

2. Shipping Rates

Shipping costs are calculated based on the weight of your order and the destination. You can view the shipping charges at checkout before completing your order.

3. Shipping Methods

When checking out, consider your alternatives for shipment, including those offered by trusted couriers like UPS and FedEx. Depending on the destination and order weight, each option provides an estimated cost and delivery time.

4. International Shipping

We currently do not offer international shipping

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order using this number on our website or the carrier’s website.

6. Undeliverable Packages

If a package is undeliverable and returned to us, we will contact you to arrange a reshipment. Additional shipping fees may apply.

7. Address Accuracy

It is the customer’s responsibility to provide accurate shipping information. Please double-check your address during checkout, as we cannot be held responsible for orders shipped to an incorrect address.

8. Shipping Delays

Though we make every effort to deliver products on the scheduled dates, carrier delays or unexpected circumstances can happen. In such situations, we appreciate your patience and understanding.

9.Lost or Stolen Packages

Though we make every effort to deliver products on the scheduled dates, carrier delays or unexpected circumstances can happen. In such situations, we appreciate your patience and understanding.

10. Contact Information

For any shipping-related inquiries or concerns, please contact our customer service at ask@Yazanzdistribution.com.

Note: This shipping policy is subject to change, and any modifications will be communicated through our website.

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